NHTSA Complaint #11020365 — 2012 LEXUS IS 250C

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF CLEARWATER LOCATED AT 27547 US HWY 19 N, CLEARWATER, FL 33761 AT (727) 231-1443 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED TO THE CONTACT THAT SHE COULD GO TO ORLANDO FOR THE REPAIRS BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.