NHTSA Complaint #11020212 — 2017 SUBARU OUTBACK

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11020212
Vehicle	2017 SUBARU OUTBACK
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 19, 2016
Date Filed	August 28, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

ONGOING PROBLEM FOR 8 MONTHS AND COUNTING. I PURCHASED A NEW 2017 SUBARU OUTBACK. FROM THE FIRST DAY OF OWNERSHIP, THE FUEL GAUGE HASN'T DISPLAYED THE CORRECT AMOUNT OF GAS IN THE TANK. AFTER SEVERAL ATTEMPTS BY SUBARU SERVICE TO FIX THE PROBLEM, I WAS TOLD THAT SUBARU IS AWARE OF THE PROBLEM, BUT THERE IS NO SOFTWARE FIX AT THIS TIME, EVEN 8 MONTHS LATER. I NEVER KNOW HOW MUCH GAS IN IN MY CAR. THE GAUGE SKIPS AROUND WHILE DRIVING. IT MAY SHOW A FULL TANK, BUT 5 MINUTES LATER SHOW 1/4 TANK. AFTER ANOTHER 5 MINUTES THE GAUGE MAY SHOW 3/4 TANK. A NEW CAR WITHOUT A WORKING GAS GAUGE! RIDICULOUS!

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