NHTSA Complaint #11020166 — 2010 GMC DENALI

WHILE THE VEHICLE WAS STATIONARY, THE DASH CRACKED. THE DASH HAS CRACKED IN FRONT OF THE FRONT PASSENGER SEAT AND THE CRACK GOES INTO THE AIRBAG SECTION. AS I DRIVE, THE WHOLE DASHBOARD BOUNCES UP AND DOWN AS IT IS NOW UNSTABLE. THIS IS IS A KNOWN PROBLEM THAT MANY OTHER DRIVERS HAVE REPORTED ONLINE. A SIMPLE GOOGLE SEARCH BRINGS IT UP. IT WILL COST OVER $900 PLUS THE COST OF A WHOLE NEW DASHBOARD TO GET THIS FIXED AND THAT IS A QUOTE FROM AN INDEPENDENT, VERY ECONOMICAL REPAIR SHOP (NON-DEALERSHIP). I CANNOT AFFORD THIS AND WILL TRY TO USE TAPE. HOPEFULLY THE DASHBOARD DOESN'T BOUNCE OFF WHEN I'M DRIVING AND HOPEFULLY THE AIRBAG DOESN'T GO OFF. PLEASE SERIOUSLY CONSIDER A RECALL ON THIS. IT CRACKED ABOUT 3 MONTHS AGO AND I ALMOST DIDN'T ENTER THIS CLAIM ON HERE. I TOLD MY DEALER, BUT THEY DIDN'T PURSUE IT FURTHER. IMAGINE ALL THE OTHER PEOPLE OUT THERE WHO DON'T KNOW WHAT TO DO OR WHO TO TELL. THANKS FOR YOU HELP.