NHTSA Complaint #11020073 — 2011 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (MANASSAS CHEVROLET, 8000 SUDLEY RD, MANSSAS, VA) WHERE IT WAS DIAGNOSED THAT THE FRONT AND REAR BRAKE LINES COLLAPSED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED AND A VOICE MESSAGE WAS LEFT, BUT THE CONTACT HAD NOT RECEIVED A CALL BACK. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 11/01/17*LJ *TR