NHTSA Complaint #11019950 — 2017 BUICK ENCLAVE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11019950
Vehicle 2017 BUICK ENCLAVE
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 45 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

THE DRIVERS SIDE DOOR POWER WINDOW OPERATES DIFFERENTLY THAT OTHER CARS. IT IS PRACTICALLY IMPOSSIBLE TO LOWER IT WITHOUT BEING DISTRACTED FROM DRIVING. GM SAYS THE OPERATION IS NORMAL, YET OTHER GM MAKES AND OTHER MANUFACTURERS DO NOT OPERATE LIKE THIS VEHICLE. IF YOU WANT IT DOWN JUST AN INCH, YOU STRUGGLE TO KEEP THE WINDOW AT THE LEVEL YOU DESIRE. IT WILL DISTRACT ENOUGH TO CAUSE AN ACCIDENT IF YOU CONTINUE TO ATTEMPT TO SET THE WINDOW LEVEL. THIS PROBLEM HAS EXISTED SINCE I TOOK DELIVERY OF THE VEHICLE.

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