NHTSA Complaint #11019920 — 2014 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11019920 |
| Vehicle | 2014 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 29,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
EXHAUST ODOR ENTERS THE CABIN WHEN UNDER HIGH ACCELERATION WHEN MERGING ONTO A FREEWAY OR UNDER SUSTAINED, HIGH RPM (ABOVE APPROXIMATELY 3,000 RPM) WHEN TRAVELING IN MOUNTAINOUS FREEWAYS WITH SUSTAINED, UPHILL GRADE. I HAVE NOTICED THIS OCCURRENCE MORE THAN SIX TIMES SINCE I PURCHASED THE VEHICLE 5 MONTHS AGO (AT THE END OF MARCH 2017 WITH 25,000 MILES). THE ODOR SMELLS LIKE SULFUR AND FILLS THE CABIN TO THE EXTENT THAT PERSONS SITTING IN THE REAR SEATS CAN SMELL THE ODOR. THE AIR CONDITIONING SYSTEM IS USUALLY ON AND IN RECIRCULATION MODE. CURRENTLY, THE VEHICLE HAS 30,000 MILES (AUGUST 26, 2017), HAS NEVER BEEN IN AN ACCIDENT, AND IS IN EXCELLENT CONDITION (EXCEPT FOR THE EXHAUST ODOR!) AND HAS NO MECHANICAL MODIFICATIONS.
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