NHTSA Complaint #11019895 — 2005 FORD ESCAPE

THE GROMMET OR PLASTIC SCREW WITH A RUBBER GASKET IS SO CHEAP IT FELL APART AND OUT OF BACK HATCH WINDOW ATTACHED TO THE HATCH AND SLID DOWN ON ONE SIDE AND ALMOST COMPLETELY DETACHED FROM DOOR WHICH COULD HAVE CAUSED AN ACCIDENT GLASS FLYING EVERYWHERE AND SUCH! THE OTHER SIDE IS FINE, STILL. THIS IS SOMETHING THAT SHOULD NOT HAPPEN AND IS A SAFETY ISDUE. IT COULD FALL OUT THEN FLY INTO TRAFFIC THERE'S A NUMBER OF THINGS THAT COULD HAPPEN IT COULD MAKE A DRIVER VERY NERVOUS DRIVING DOWN THE ROAD KNOWING THAT IT'S SLIPPED OR BROKEN OUT ALL FROM THE WIND AN OPENING AND CLOSING DOOR WHICH IS NORMAL WEAR AND TEAR. IT OBVIOUSLY IS A FLUKE BECAUSE THE OTHER SIDE DIDN'T BREAK AND DIDN'T HAVE ANY PROBLEMS DIDN'T GET TO WHERE IT WAS FALLING APART TO THAT POINT OT AT ALL ACTUALOT I CALLED THE DEALER TO SEE HOW MUCH SOMETHING LIKE THAT WAS IT'S JUST A LITTLE PIECE OF RUBBER AND PLASTIC THEY WANT $100 FOR IT I DON'T THINK THIS IS SOMETHING THAT I SHOULD HAVE TO PAY FOR UNLESS FORD AS MAKING JUNK NOW AND I THINK THEY SHOULD STAND BY THIS BECAUSE IT IS A SAFETY ISSUE IF IT WOULD HAVE BROKEN IT WOULD HAVE WHO KNOWS WHAT COULD HAVE CAUSED. THIS HAPPENED RECENTLY WHEN I WAS DRIVING DOWN THE FREEWAY, LIKE 8/23/17.