NHTSA Complaint #11019850 — 2012 DODGE DURANGO

MY DODGE DURANGO STOPPED WORKING ONE WEEK AGO. AT THAT TIME I LOOKED ONLINE TO FIND THE ALTERNATOR RECALL BUT THAT THEY WOULD BE NOTIFYING PEOPLE AT A LATER DATE. FOR A WEEK THEY HAD MY CAR AND REPLACED THE ALTERNATOR KNOWING DODGE HAD BAD ALTERNATORS AND MADE ME PURCHASE A BATTERY. MY CAR AGAIN DIED THE SAME DAY AFTER MY PARTNER LEFT THE LOT. AFTER IT WAS AGAIN TOWED FOR THE SECOND TIME THEY FOUND THAT MY CAR WAS NOW UNDER THE RECALL EVEN THOUGH I HAD ALREADY TOLD THEM THERE WAS AN ISSUE WITH MY CAR. THE WEBSITE STATES THERE IS NO SOLUTION TO THE PROBLEM AND NOW I AM STUCK WITH A BROKEN CAR WITH MY CAR VALUE DROPPING SIGNIFICANTLY. DODGE NEEDS TO REFUND ME THE MONEY I HAVE ALREADY SPENT PLUS MILEAGE AND GAS COMMUNITING TO AND FROM VIERA TO TITUSVILLE FLORIDA DRIVING MY PARTNER TO WORK AND PICKING MY SON UP FROM SCHOOL AND GOING BACK AND FORTH AND EMOTIONAL DISTRESS. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES. I AM NOW STUCK WITH A RENTAL CAR AND LEFT IN THE DARK AS TO WHAT IS HAPPENING TO MY CAR. IN A SEPARATE INCIDENT I PAID OUT ALMOST 1,000 TO GO OUT TO MY CAR AT THE DEALERSHIP TO FIND IT DID NOT WORK. AT THAT TIME THE MAN WALKED INSIDE AND CAME BACK OUT WITH A PIECE FOR THE FUEL RELAY RECALL. I AGAIN WANT TO KNOW WHY THIS DODGE DEALERSHIP CONTINUES TO CHARGE ME AND PLAY ME FOR A FOOL. DODGE SHOULD BE EMBARRASSED. HOW DOES SOMEONE NOW CHECK FOR RECALLS BEFORE OPERATING ON A VEHICLE?