NHTSA Complaint #11019482 — 2012 CHRYSLER 200

TL* THE CONTACT'S SPOUSE OWNS A 2012 CHRYSLER 200. WHILE THE CONTACT'S SPOUSE WAS DRIVING 45 MPH, HER VEHICLE WAS CUT OFF BY ANOTHER VEHICLE AND CRASHED INTO A WALL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE C3/C4 CERVICAL VERTEBRAE AND A LACERATION TO THE KNEE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS CONCERNED THAT THE AIR BAGS WERE NEVER REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.