NHTSA Complaint #11019448 — 2004 BMW 545I AIR BAGS

Complaint Details

ODI Number	11019448
Vehicle	2004 BMW 545I
Component	AIR BAGS
Date of Incident	July 24, 2017
Date Filed	August 24, 2017
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKADA RECALL. MY CAR'S MAKE CRACKING NOISE OR GROANED NOISES AS SOME OTHER E60 OWNERS DESCRIBED. THE NOISES SOUNDED AS THE CAR START ROLLING AT LOW SPEED WHETHER GO STRAIGHT OR TURN A LITTLE TO LEFT OR RIGHT. IT'S HAPPENED EVERY TIME. THE AIRBAG LIGHT COME ON DURING DRIVE AND IT IS OFF WHEN I SHUT OFF THE ENGINE. THE NEXT TIME I START THE CAR IS STILL REMAIN STAYED ON, AND IT'S GOES OFF DURING DRIVE. THE STEERING WHEEL SEEMS NOT FIRM UNLIKE E39 IS MORE FIRM. I FOUND A FORUM WHERE THE E60 OWNERS HAD SIMILAR PROBLEM AND THE DEALER SOLVED THE PROBLEMS I MENTIONED ABOVE BY JUST REPLACE THE TAKATA AIRBAG AND MAYBE AN UPDATE OF SOFTWARE INVOLVED. IN CONCLUSION TO MY COMPLAINT REGARDING TAKADA AIRBAG THE BMW SHOULD OPEN A RECALL FOR MY CAR OR ADD MY CAR TO THE RECALL LIST AS IT'S NOT SAFE FOR ME AND MY FAMILY. PLEASE HELP, THANK YOU.

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