NHTSA Complaint #11019399 — 2001 HONDA CIVIC EXTERIOR LIGHTING

Complaint Details

ODI Number	11019399
Vehicle	2001 HONDA CIVIC
Component	EXTERIOR LIGHTING
Date of Incident	July 11, 2017
Date Filed	August 24, 2017
Mileage	191,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

IN JULY 2017, THE LOW BEAM HEADLIGHTS FAILED (WERE INOPERABLE), BUT THE HIGH BEAM AND ALL OTHER EXTERNAL LIGHTS WERE OPERATIONAL. THESE ARE THE SYMPTOMS OF A HONDA SAFETY RECALL SERVICE BULLETIN 04-015. THIS CAR HAD THE SAFETY RECALL REPAIRS IN SEPTEMBER 2009, BUT THE SAME SYMPTOMS REAPPEARED IN JULY 2017. DEALER MADE THE REPAIRS (IT TOOK TWO TRIES TO GET IT RIGHT AS SHOWN ON THE INVOICES ATTACHED) AND CHARGED ME FOR THE REPAIRS BECAUSE THEY SAID THE COMPANY WILL PAY FOR THE FIRST RECALL REPAIR BUT NOT SUBSEQUENT ONES.

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