NHTSA Complaint #11019129 — 2011 LEXUS IS 250 AIR BAGS

Complaint Details

ODI Number	11019129
Vehicle	2011 LEXUS IS 250
Component	AIR BAGS
Date of Incident	September 21, 2016
Date Filed	August 23, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE CERRITOS LEXUS DEALER (18800 STUDEBAKER RD, CERRITOS, CA 90703, PHONE NUMBER: (562) 263-7857) AND INFORMED THE CONTACT THAT THEY WOULD NOT SERVICE THE VEHICLE SINCE THE CONTACT WAS THE SECOND OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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