NHTSA Complaint #11019128 — 2017 TOYOTA HIGHLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11019128
Vehicle	2017 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	August 23, 2017
Date Filed	August 23, 2017
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

VEHICLE SUSTAINED A CRACK FROM TWO SMALL STONES HITTING THE WINDSHIELD WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH. CRACK SPREAD SIGNIFICANTLY FROM THE INITIAL IMPACT SITE. WEATHER DID NOT HAVE A FACTOR IN THIS AS IT WAS SUMMER. CRACK CONTINUED TO SPREAD EVEN AFTER THE VEHICLE WAS PARKED IN A GARAGE. CRACK SPREAD WITH VERY LITTLE PRESSURE APPLIED TO THE WINDSHIELD. BELIEVE THAT THE WINDSHIELD WAS NOT MANUFACTURED TO SUSTAIN A LIGHT IMPACT.

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