NHTSA Complaint #11019124 — 1996 FORD AEROSTAR ELECTRICAL SYSTEM

Complaint Details

ODI Number	11019124
Vehicle	1996 FORD AEROSTAR
Component	ELECTRICAL SYSTEM
Date of Incident	August 23, 2017
Date Filed	August 23, 2017
Mileage	107,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAD SMOKE AND ACRID SMELL COMING FROM UNDER MY DASH (WHILE DRIVING), WHERE THE STEERING COLUMN FITS TO IT. I HAVE CONTACTED A MAJOR FORD DEALER (BRANDON FORD), AND THEY ARE REFUSING TO HELP ME. I CALLED FORD CUSTOMER SERVICE AND HE SAID MY VIN IS NOT LISTED FOR A RECALL, BUT YET HAD NO ANSWER FOR ME WHEN I ASKED WHY IS MY VEHICLE NOT ON THE RECALL LIST, WHEN IT IS IN THE GROUP OF VEHICLES THAT WERE RECALLED AND THAT ARE CATCHING ON FIRE WHILE DRIVING DOWN THE ROAD. OVER 887,000 WERE RECALLED FOR FIRE RELATED PROBLEMS, BUT THEY REFUSE TO EVEN LOOK AT MINE. SO, CAN I KEEP DRIVING IT? I DON'T KNOW IF IT WAS A ONE TIME THING, OR WHAT.....

Related Complaints for the 1996 FORD AEROSTAR

Other ELECTRICAL SYSTEM Complaints

#605079 — November 20, 1998 — SHORT IN ELECTRICAL SYSTEM.

Recent Complaints for the 1996 FORD AEROSTAR

#11317548 — STRUCTURE:BODY — March 11, 2020 — CONDENSED VERSION: @ 70MPH POSTED SPEED LIMIT GOODYEAR ALLEGRA TOURING TIRE EXPLODED LIKE A 1/4 STICK OF DYNAMITE AND...

#11317548 — WHEELS — March 11, 2020 — CONDENSED VERSION: @ 70MPH POSTED SPEED LIMIT GOODYEAR ALLEGRA TOURING TIRE EXPLODED LIKE A 1/4 STICK OF DYNAMITE AND...

#10662582 — SEAT BELTS — December 6, 2014 — 12/6/2014 @ 18:20 C.S.T. TO WHOM IT MAY CONCERN, (HOPEFULLY A SUPERVISOR OR DIRECTOR) THE DRIVERS SIDE SEAT BELT FL...

#10425204 — POWER TRAIN — September 13, 2011 — TL* THE CONTACT OWNS A 1996 FORD AEROSTAR. WHILE DRIVING APPROXIMATELY 50 MPH THE FRONT DRIVERS SIDE TIRE BEGAN TO V...

#10208767 — WHEELS — November 13, 2007 — TL*THE CONTACT OWNS A 1996 FORD AEROSTAR. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD ROARING SOUND. SHE STOPPED...