NHTSA Complaint #11018897 — 2015 MERCEDES-BENZ ML350
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11018897 |
| Vehicle | 2015 MERCEDES-BENZ ML350 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 15,750 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
VEHICLE PURCHASED NEW 16K MILES ON IT NOW ALL WORK DONE AT DEALER, SHUTS OFF RANDOMLY WITH NO WARNING AT STOP IDLE OR HIGHWAY DRIVING. EXTREMELY DANGEROUS I HAVE TAKEN IT TO THE DEALER 4 TIMES FOR THE SAME ISSUE. THE DEALER HAS UPDATED SOFTWARE THEY SAID SHOULD RESOLVE PROBLEM. THIS INTERMITTENT PROBLEM HAS OCCURRED AGAIN AND NO CODES FOUND BY THE DEALER. MERCEDES BENZ USA ATTEMPTING TO FIND RESOLUTION BUT WON'T SEND OUT AN ENGINEER SINCE DEALER CAN'T REPLICATE THE PROBLEM. VERY DANGEROUS SITUATION FOR ME AND MY FAMILY AND OTHERS ON THE ROAD........
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