NHTSA Complaint #11018877 — 2009 HONDA CIVIC ENGINE

Complaint Details

ODI Number	11018877
Vehicle	2009 HONDA CIVIC
Component	ENGINE
Date of Incident	August 18, 2017
Date Filed	August 22, 2017
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

DEVELOPED A CRACKED ENGINE BLOCK, HONDA SERVICE PEOPLE SHOWED THE CRACK AND TOLD US TO CALL HONDA. HONDA BULLETIN 10-048 LISTED EXTENDED WARRANTY OF 10 YEARS FOR 2006-2009 HONDA CIVICS. SPOKE WITH A HONDA REPRESENTATIVE INITIALLY WHO TOLD US THAT REPAIR WOULD BE COVERED. HONDA DEALERSHIP TOOK A FEW DAYS TO LOOK INTO THE ISSUE AND TOLD US WE DID NOT HAVE THE CORRECT VIN NUMBER FOR THE REPAIR. OUR HONDA IS THE SAME MAKE MODEL AND YEAR OF CARS AFFECTED, HAS THE SAME PROBLEM MANY MANY OTHER HONDA DRIVERS HAVE FACED. YET, OUR HONDA WILL NOT BE COVERED BY THE EXTENDED WARRANTY. FRUSTRATED OWNER THAT HAS CORPORATE OWNERS DOING AS LITTLE AS POSSIBLE TO ADDRESS BIG ISSUES

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