NHTSA Complaint #11018793 — 2016 FORD MUSTANG

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.