NHTSA Complaint #11018742 — 2012 CHEVROLET TRAVERSE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11018742
Vehicle	2012 CHEVROLET TRAVERSE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	August 21, 2017
Date Filed	August 21, 2017
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

IT IS A KNOWN PROPLEM THAT GM MAKES FUEL PUMPS WITH FUEL SENSORS THAT FAIL RANDOMLY AND OFTEN. I KNOW ONE PERSON WHO HAS REPLACED IT FOUR TIMES. OURS HAS FAILED.. THE FUEL GAUGE NOW DOESN'T WORK, AND SOMETIMES THE VEHICLE WILL REJECT FUEL. MY WIFE HAS BEEN STRANDED WITH OUR CHILDREN IN ONE HUNDRED DEGREE WEATHER BECAUSE OF THIS. THE DEALER WANTS A THOUSAND DOLLARS TO REPLACE IT, BECAUSE THEY INSIST ON REPLACING THE WHOLE PUMP AND DROPPING THE FUEL TANK TO DO IT.

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