NHTSA Complaint #11018705 — 2016 NISSAN ALTIMA STRUCTURE:BODY

Complaint Details

ODI Number	11018705
Vehicle	2016 NISSAN ALTIMA
Component	STRUCTURE:BODY
Date of Incident	June 25, 2017
Date Filed	August 21, 2017
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2016 NISSAN ALTIMA. WHEN OPENING THE TRUNK OF THE VEHICLE, THE TRUNK FAILED TO STAY UP AND FAILED TO LOCK WHEN CLOSED. THE CONTACT TOOK THE VEHICLE TO EMPIRE NISSAN LOCATED IN ONTARIO, CA WHO WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT THE CONTACT TO FONTANA NISSAN LOCATED IN FONTANA, CA WHERE THE IMMOBILIZER, BATTERY, REMOTE, AV MASTER CONTROL UNIT, REARVIEW CAMERA, REARVIEW CAMERA ASSEMBLY, DOOR HANDLES ON THE DRIVER SIDE, TRUNK LID GATE LOCK ASSEMBLY, AND THE TRUNK LOCK WERE ALL REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 26294642. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

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