NHTSA Complaint #11018696 — 2014 BUICK REGAL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11018696
Vehicle	2014 BUICK REGAL
Component	ELECTRICAL SYSTEM
Date of Incident	August 17, 2016
Date Filed	August 21, 2017
Mileage	16,129 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2014 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO STERLING MCCALL BUICK GMC (LOCATED AT 10422 SW FREEWAY, HOUSTON, TX 770744, PHONE NUMBER: (713) 776-4600), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT ONE OF THE SENIOR ADVISORS WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 16,129.

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