NHTSA Complaint #11018654 — 2013 BMW 335I

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11018654
Vehicle	2013 BMW 335I
Component	AIR BAGS
Date of Incident	January 12, 2017
Date Filed	August 21, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL. 8 MONTHS AGO, I WAS PLANNING TO REFINANCE MY VEHICLE & LOWER MY INTEREST RATE. AS I CALLED, THE BMW FINANCE COMPANY, TOLD ME I WILL NOT BE ABLE TO DO ANYTHING WITH MY VEHICLE UNTIL THE RECALL IS DONE. THAT'S WHEN I WAS BROUGHT AWARE TO THE RECALL, IF I WAS NOT TOLD, I WOULDN'T HAVE KNOWN. I CALLED TO THE DEALER, NORTH HOLLYWOOD BMW &A SOUTH BAY DEALER, BUT NEITHER HAVE TAKEN RESPONSIBILITY TO FIX MY VEHICLE'S RECALL. TODAY I RECEIVED A LETTER FROM "AUTO AIRBAG SETTLEMENT" IF I HAVE GOTTEN MY RECALL FIX & I HAVE NOT. WHAT CAN I DO TO FIX THIS PROBLEM?

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