NHTSA Complaint #11016422 — 2014 FORD C-MAX ENERGI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11016422
Vehicle	2014 FORD C-MAX ENERGI
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2017
Date Filed	August 20, 2017
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

RECEIVED A "STOP SAFELY NOW" DASH INDICATOR LIGHT WHILE DRIVING ON A CITY STREET APPROACHING AN INTERSECTION. CAR BEGAN LOSING POWER AND I APPLIED THE BRAKE TO STOP PRIOR TO INTERSECTION. PLACED THE CAR IN PARK AND ATTEMPTED TO TURN VEHICLE OFF, BUT CAR DID NOT RESPOND OR POWER DOWN. ACCESSORY ITEMS WERE STILL FUNCTIONING IN CAR, BUT UNABLE TO GET THE CAR TO SWITCH INTO GEAR AND DRIVE. EVENTUALLY, PLACED THE CAR IN NEUTRAL AND PUSHED VEHICLE INTO A PARKING LOT. AFTER 10 MINUTES I WAS ABLE TO TURN THE CAR OFF AND ON, BUT STILL UNABLE TO GET THE VEHICLE TO GO INTO MOTION. HAVING VEHICLE TOWED TO FORD DEALERSHIP.

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