NHTSA Complaint #11016319 — 2013 CHEVROLET TRAVERSE

DRIVER'S SIDE SEAT CONTROL PANEL IS GOOD; HOWEVER, THE LIGHT WEIGHT PLASTIC FRAMING IT SNAPS INTO IS BROKEN IN A COUPLE OF PLACES. I HAVE TRIED TO GLUE THE BROKEN PLASTIC PIECES SO THAT THE CONTROL PANEL WILL SNAP BACK INTO IT. WE ARE SENIOR CITIZENS AND ARE NOT OVER WEIGHT AND CAN NOT IMAGINE WHAT COULD HAVE CAUSED IT. NOT THAT IT MATTERS, WEE HAVE 55,651 MILES ON THE VEHICLE AND WE PURCHASED IT NEW FROM A DEALER. WE PAID CASH FOR THE TRAVERSE AS WE ARE LIFE LONG GM CUSTOMERS AND BELIEVE IN THE PRODUCT. WE ARE NOT LESS A BELIEVER NOW BUT I AM CONCERNED AS THIS IS A SAFETY ISSUE IN THAT WHEN THE PANEL HANGS OUTSIDE OF THE SEAT, PANT LEGS, PURSE STRAPS, ETC. DO CATCH ON IT AND AT OUR AGE THIS NEEDS TO BE FIXED BEFORE ONE OF US GETS HURT, NOT TO MENTION THE BAD APPEARANCE OF THIS BEAUTIFUL PRODUCT. PLEASE LET US KNOW THE ALTERNATIVES AND HAVE A GREAT DAY. THE PROBLEM WAS FIRST NOTICED ABOUT EIGHT MONTHS AGO BUT WE HAVE TRIED TO SUPER GLUE THE FRAME BACK IN PLACE SINCE THAT TIME.