NHTSA Complaint #11015963 — 2014 NISSAN VERSA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11015963
Vehicle 2014 NISSAN VERSA
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

I AM A MILITARY (USAF) HONORABLY RETIRED/DISABLE VETERAN. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. WHERE I COMMUTE LONG DISTANCE TO GET TO. CVT TRANSMISSION STARTED SLIPPING AND JERKING WHEN DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THIS PROBLEM HAS A LONG HISTORY AND BECAME VERY SERIOUS WHEN THE VERSA, HIT THE 60,000 MILES MARK. I TOOK THIS CAR TO TED RUSSELL NISSAN, IN WHICH THIS DEALER SERVICE DEPARTMENT DID NOT ADDRESS THE PROBLEM AND REFUSED TO FIX THE TRANSMISSION DEFLECT. MY 2014 NISSAN VERSA WITH 95,000 HIGHWAY MILES, ON IT DUE WORK. ON JUNE 10TH, 2017, MY NISSAN VERSA, CVT TRANSMISSION STARTED SLIPPING AND JERKING AGAIN, WHEN I WAS DRIVING UP HILL. I TOOK MY CAR TO TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP. THE TED RUSSELL MECHANIC SAID I NEED A NEW TRANSMISSION. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. THE MECHANIC SAID I NEED A NEW TRANSMISSION. HE STATED THAT HE WAS SURPRISED THAT I WAS ABLE TO GET THIS MANY MILES ON THE CAR BECAUSE THOSE TRANSMISSIONS ARE A PIECE OF SH*T - DIRECT QUOTE. THE MECHANIC COULD NOT EVEN TELL ME WHAT HAPPENED OR WHAT THE CAUSE OF THE FAILURE WAS. TED RUSSELL NISSAN (KNOXVILLE, TN) DEALERSHIP SAID $3496.00 TO REPLACE. PLEASE HELP ME!!

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