NHTSA Complaint #11015875 — 2015 RAM 1500

VEHICLE IS A 2015 RAM 1500 TRUCK WITH 8-SPEED TRANSMISSIONS AND "DIAL-A-GEAR" ELECTRONIC GEAR SELECTOR. THE VEHICLE WAS DRIVEN TO A GAS STATION AND PULLED UP NEXT TO A GAS PUMP. DRIVER EXITED THE VEHICLE, AND REALIZED THAT THEY NEEDED TO PULL FORWARD ABOUT 2 MORE FEET TO BETTER ALIGN THE TRUCK WITH THE GAS PUMP. THE DRIVER GOT BACK INTO THE TRUCK, TURNED THE KNOB TO "DRIVE," AND PULLED FORWARD. ONCE THE TRUCK WAS STOPPED, THE DRIVER TURNED THE KNOB TO "PARK" AND EXITED THE TRUCK. AS THE DRIVER STEPPED OUT OF THE TRUCK IT BEGAN TO MOVE BACKWARDS, CAUSING THE DRIVER'S DOOR TO IMPACT THE POLE PROTECTING THE PUMPS, AND OVER-EXTENDING THE DOOR AND HINGES BEYOND NORMAL OPERATION. THE DRIVER QUICKLY JUMPED BACK INTO THE TRUCK AND STOPPED IT'S MOVEMENT, AND THEN VERIFIED THAT THE GEAR SELECTOR WAS SHOWING "PARK." THE DRIVER WAS UNINJURED, BUT THE INCIDENT RESULTED IN $2,200.00 OF DAMAGE TO THE TRUCK. THE TRUCK WAS MOVED FORWARD AGAIN, THE DOOR PULLED BACK TO A NORMAL POSITION, THE GEAR SELECTION KNOB AGAIN TURNED TO THE "PARK" POSITION, AND THE VEHICLE'S TRANSMISSION WAS CONFIRMED TO BE IN "PARK." THE INCIDENT OCCURRED AT QUIKTRIP GAS STATION #764 ON AUGUST 10, 2017. IT WAS CAPTURED ON THE LOCATION'S SURVEILLANCE VIDEO SYSTEM ON CAMERAS "GAS LEFT" AND "PARKING LEFT" STARTING AT THE TIME OF 15:50:33, WITH THE ACTUAL INCIDENT BETWEEN 15:51:26 AND 15:51:29. VIDEO CAN BE REQUESTED THROUGH QUIKTRIP'S CORPORATE OFFICE AT 770-368-1616.