NHTSA Complaint #11015755 — 2009 HYUNDAI SANTA FE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11015755
Vehicle 2009 HYUNDAI SANTA FE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

THE FUEL GAUGE SLOWLY OSCILLATES BETWEEN THE (ASSUMED) CORRECT VALUE AND ZERO, OFTEN TRIGGERING THE LOW-LEVEL LIGHT. IT MAKES IT IMPOSSIBLE TO BE CONFIDENT ABOUT HOW MUCH GAS YOU HAVE IN THE VEHICLE. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY, IN MOTION, OR WHAT KIND OF DRIVING CONDITION YOU ARE IN, OR WHETHER THE ENGINE IS RUNNING OR NOT. IT SEEMS TO BE A MALFUNCTION IN THE SENSOR OR ELECTRONIC CONTROLS. MY LOCAL DEALER SAID THIS IS A COMMON ISSUE (~$400 TO FIX) BUT HYUNDAI HASN'T ISSUED A RECALL BECAUSE IT'S NOT A "SAFETY ISSUE". THIS IS A SAFETY ISSUE AS YOU ARE NEVER SURE WHETHER IT IS CORRECTLY INDICATING A LOW FUEL LEVEL OR NOT... I WORRY ABOUT MY 16 YEAR OLD DAUGHTER DRIVING BY HERSELF AT NIGHT WITHOUT KNOWING WHETHER SHE HAS ENOUGH GAS OR NOT TO MAKE IT HOME! IF THIS IS A KNOWN/COMMON ISSUE FOR THIS MAKE/MODEL IT SHOULD BE RECALLED AND REPAIRED BY HYUNDAI.

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