NHTSA Complaint #11015748 — 2011 FORD F-150
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11015748 |
| Vehicle | 2011 FORD F-150 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 43,727 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I HAVE A 2011 F150 WITH JUST UNDER 44K MILES. TOOK THE TRUCK IN FOR A SET OF FRONT BRAKES AND WAS ADVISED THAT THERE WAS A SMALL LEAK NOT EXACTLY SURE WHERE IT WAS COMING FROM. WITHIN LESS THAT A WEEK THE ENGINE WAS NOT ENGAGING TOOK IT BACK TO THE DEALERSHIP THEY ADVISED THAT I NEEDED A NEW TRANSMISSION AS THERE WERE NO FLUIDS IN IT. NEEDLESS TO SAY I WAS QUITE SURPRISED AS WE HAD JUST TOPPED OFF ALL THE FLUIDS IN THE PAST TWO WEEKS. NOT REAL SURE ABOUT THIS, BUT I HAD A NEW TRANSMISSION PUT IN PICKED IT UP UPON LEAVING THE DEALERSHIP I HAD ANOTHER PROBLEM THE STEERING SEEMED A LITTLE TIGHT ENDED UP TAKING I THE TRUCK BACK TO THE DEALERSHIP THE ADVISED THAT I REPLACE THE ELECTRONIC POWER STEERING ASSY AND PROGRAM MODULE TO VEHICLE. I WASN'T TOO SURE ABOUT THIS SO I HAD THE VEHICLE TOWED TO THE DEALERSHIP THAT I NORMALLY DEAL WITH AS THE CURRENT ONE HAD TERRIBLE CUSTOMER SERVICE AND WAS UNWILLING TO CONTACT FORD ON MY BEHALF THEY SAID IT WAS COINCIDENCE THAT THIS WAS HAPPENING. I HAVE NOT HAD ANY PROBLEMS WITH THE TRUCK IN THE PAST IT HAS RUN PERFECTLY. MY GUY AT MY DEALERSHIP TOOK THE TRUCK IN AND HAD TO PUT IN THE POWER STEERING ASSY. THIS ALL HAPPENED WITHIN A PERIOD OF 3 WEEKS AND I HAD TO PAY FOR A RENTAL CAR.
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