NHTSA Complaint #11015696 — 2008 MAZDA CX-7

RECALL 9716H (FRONT LOWER CONTROL ARM) WAS SENT OUT IN OCTOBER 2016 AND 10 MONTHS LATER THERE IS NO SOLUTION OR ETA TO THE SOLUTION. IN THE INTERIM, WE ARE DRIVING A POTENTIALLY UNSAFE VEHICLE DURING DANGEROUS TIMES OF THE YEAR (WINTER). RECALL 1317F (AIR BAG INFLATOR) I WAS DENIED A SERVICE APPOINTMENT DUE TO A TECHNICIANS STRIKE AND OFFERED NO RECOURSE OR OPTIONS IN THE INTERIM. ANNOUNCED SAFETY ISSUES WHEN NO IMMEDIATE REPAIR IS AVAILABLE, SHOULD AT MINIMUM BE HAVE THE REQUIREMENT TO OFFER DRIVERS A SAFE AND COMPARABLE RENTAL VEHICLE WHILE A SOLUTION IS PUT INTO PLACE. WE ARE IN A SITUATION WHERE MAZDA HAS NOW ESSENTIALLY SAID "WE SOLD YOU AN UNSAFE CAR SO JUST KEEP DRIVING IT UNTIL WE FIXING IT FITS INTO OUR SCHEDULE".