NHTSA Complaint #11015353 — 1999 BUICK LESABRE

TL* THE CONTACT OWNS A 1999 BUICK LESABRE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE 5 -10 MINUTES LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP WAS MALFUNCTIONING. THE FUEL PUMP WAS REPLACED. AFTER THE FUEL PUMP REPLACEMENT, A STRONG FUEL ODOR WAS DETECTED IN THE VEHICLE WHILE DRIVING OR PARKED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL RING WAS CAUSING THE FUEL ODOR. THE RING WAS REPLACED, BUT THE ISSUE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK TO THE INDEPENDENT MECHANIC WHO STATED THAT THE FUEL TANK AND FUEL NECK WERE THE POSSIBLE CAUSE OF THE CONTINUING FUEL ODOR, AND BOTH PARTS NEEDED REPLACEMENT. THE CONTACT HAD THE FUEL TANK AND FUEL NECK REPLACED, BUT THE FUEL ODOR CONTINUED. THE MANUFACTURER AND THE LOCAL BUICK DEALER WERE NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.