NHTSA Complaint #11015187 — 2012 NISSAN VERSA

TL* THE CONTACT OWNS A 2012 NISSAN VERSA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE BY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND WOULD DECELERATE INSTEAD WITHOUT WARNING. WHEN THE FAILURE OCCURRED ON 11/25/2013, THE VEHICLE WAS TAKEN TO KELLY NISSAN OF ROUTE 3 (3830 EASTON-NAZARETH HWY, EASTON, PA 18045 (610) 258-8600) WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION (CVT) NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. ON 7/31/2014, WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE AT TOWN CENTER NISSAN (2310 BARRETT LAKES BLVD, KENNESAW, GA 30144 (866) 799-4725), THE TECHNICIAN STATED THAT THE CVT NEEDED REPLACEMENT. THE PART WAS NOT REPLACED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE POWER TRAIN WAS OUT OF WARRANTY. THE CONTACT STATED THAT THE FAILURE RECENTLY RECURRED ON 7/10/2017. THE VEHICLE WAS TAKEN DON FRANKLIN AUTO MALL (3380 RICHMOND RD, LEXINGTON, KY 40509 (859) 263-5020) WHERE IT WAS DIAGNOSED THAT THE CVT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED INTERMITTENTLY EVER SINCE THE CVT WAS REPLACED IN NOVEMBER OF 2013. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED ONCE AGAIN OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE IN NOVEMBER OF 2013 WAS APPROXIMATELY 49,000.