NHTSA Complaint #11014699 — 2012 LEXUS IS 250

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11014699
Vehicle	2012 LEXUS IS 250
Component	AIR BAGS
Date of Incident	January 25, 2017
Date Filed	August 11, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LEXUS DEALER ON GRANT MILL RD IN BIRMINGHAM, AL WHO STATED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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