NHTSA Complaint #11014177 — 2011 DODGE CHARGER

TL* THE CONTACT OWNS A 2011 DODGE CHARGER. WHILE THE VEHICLE WAS STATIONARY, THE INTERIOR LIGHTING DIMMED AND THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DID NOT WORK AT ALL. THERE WAS A COMPLETE LOSS OF HEADLIGHT FUNCTIONALITY, WHICH PROMPTED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT PEP BOYS IN EDGEWATER PARK, NEW JERSEY. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT BULBS WERE REMOVED AND REINSERTED BECAUSE THEY WERE NOT THE SOURCE OF THE FAILURE. IN ADDITION, THE FUSES WERE INSPECTED BUT THE FAILURE COULD NOT BE DETERMINED DIRECTLY. PEP BOYS LOCATED NHTSA CAMPAIGN NUMBER: 14V101000 (EXTERIOR LIGHTING) AND REFERRED THE CONTACT TO THE DEALER. AN UNKNOWN DODGE DEALER IN LUMBERTON, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE CONTACT'S VIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.