NHTSA Complaint #11013720 — 2003 JEEP LIBERTY

TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER AND DRIVER'S SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED A CHEMICAL BURN AND AN ABRASION TO THE LEFT ARM, FROM THE WRIST DOWN TO THE ELBOW. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) BY MEDICAL STAFF. AN UNKNOWN CHRYSLER DEALER LOCATED IN MICHIGAN (RECALL DEPARTMENT) WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO REPLACE THE AIR BAGS, AND THAT ONLY THE ROC MODULE SHOULD BE REPLACED UNDER THE RECALL. THE CONTACT'S INSURANCE COMPANY STATED THAT THE REPAIR WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS UNDER RECALL. THE FAILURE MILEAGE WAS 140,000.