NHTSA Complaint #11013714 — 2012 KIA OPTIMA

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11013714
Vehicle	2012 KIA OPTIMA
Component	FUEL/PROPULSION SYSTEM
Date of Incident	July 29, 2017
Date Filed	August 8, 2017
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL A SECOND ATTEMPT WAS MADE. ONCE STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE MANAHAWKIN KIA DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S FUEL PUMP FAILED AND PREVENTED FUEL FROM REACHING THE ENGINE PROPERLY. THE VEHICLE'S FUEL PUMP ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 10/17/17*LJ *BF THE DASHBOARD "CHECK ENGINE LAMP" CAME ON AND STAYED ON. UPDATED 10/4/18*JB

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