NHTSA Complaint #11013463 — 2016 FORD MUSTANG
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11013463 |
| Vehicle | 2016 FORD MUSTANG |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 9,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.
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