NHTSA Complaint #11013463 — 2016 FORD MUSTANG

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11013463
Vehicle 2016 FORD MUSTANG
Component STEERING
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.

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