NHTSA Complaint #11013434 — 2015 VOLKSWAGEN CC

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11013434
Vehicle 2015 VOLKSWAGEN CC
Component SUSPENSION
Date of Incident
Date Filed
Mileage 16,167 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

ROAD NOISE AT 60MPH MADE ME INQUIRE AT MY 2 YEAR MAINTENANCE EVENT. MY CAR ONLY HAVE 16000 MILES AND THERE IS UNEVEN WEAR AND CUPPING IN THE REAR TIRES, PER THE DEALERSHIP. THEY SAID THERE IS NOTHING THEY CAN DO ABOUT IT (WITHOUT ME PAYING FOR IT). AFTER SEARCHING THE INTERNET I HAVE FOUND NUMEROUS CASES OF VW CC OWNERS COMPLAINING ABOUT THE PROBLEM ONLY FOR VW TO DO NOTHING. IT IS A SYSTEMIC PROBLEM WITH HOW VW SETS UP THEIR SUSPENSIONS WHICH IS LEADING TO POOR TIRE WEAR AND CUPPING. THE SUSPENSION IS NOT SET UP PROPERLY FROM NEW, AND IT TAKES EVERY OWNER 10-20K MILES, A NEW SET OF TIRES, AND AN ALIGNMENT TO REMEDY THE PROBLEM.

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