NHTSA Complaint #11013305 — 2011 CHEVROLET SILVERADO 1500 STEERING

Complaint Details

ODI Number	11013305
Vehicle	2011 CHEVROLET SILVERADO 1500
Component	STEERING
Date of Incident	July 26, 2017
Date Filed	August 7, 2017
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 2011 CHEVROLET SILVERADO 1500 LT., VEHICLE WAS STATIONARY WHEN TRIED TO START THE ENGINE, THE IGNITION KEY WOULD NOT MOVE IN START POSITION, ALL PANEL LIGHTS CAME ON FINE. HAD TOWED TO DEALER WHO DIAGNOSED STEERING COLUMN WAS BAD CAUSING THE IGNITION TO NOT TURN. STEERING COLUMN AND IGNITION HAD TO BE REPLACED. IT WAS REPAIRED. ISSUE LEFT ME STRANDED. DEALER SAID NO RECALL. WITH STEERING BEING A MAJOR SAFETY ITEM, I WAS SURPRISED THERE HAD NOT BEEN A RECALL. NEVER HAD ANY OTHER PROBLEMS AND BOUGHT THIS VEHICLE BRAND NEW.

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