NHTSA Complaint #11013108 — 2014 FORD EXPLORER

MY FORD EXPLORER HAS SIGNIFICANT EXHAUST SMELL IN THE VEHICLE AT TIMES, USUALLY AFTER I HAVE KICKED IT DOWN INTO PASSING GEAR, SUCH AS IN CLIMBING HILLS. WHEN I HAD IT IN FOR SERVICE, I ASKED THE DEALER I BOUGHT IT FROM TO TRY TO IDENTIFY WHAT IS CAUSING IT AND THEY CLAIMED THEY COULD NOT DISCERN ANY ODOR. I HAVE SINCE LEARNED OF THE TECHNICAL SERVICE BULLETINS THAT HAVE BEEN PUSHED OUT BY FORD FOR MY VERY PROBLEM AND HAVE ALSO LEARNED THAT THERE IS NO INDICATION ANY OF THEIR EFFORTS TO FIX THE PROBLEM ARE ACTUALLY WORKING. I CANNOT AFFORD TO PAY FORD FOR EASTER EGG HUNTS, SO I AND MY FAMILY ARE WAITING FOR A RECALL. IN THE MEANWHILE, WE ARE DRIVING THE VEHICLE WITH THE WINDOWS DOWN. WE HAVE BEEN CONTACTED BY ONE LAW FIRM SO FAR THAT IS INVOLVED IN A CLASS ACTION LAWSUIT OVER THIS ISSUE. WE WOULD RATHER HAVE FORD FIX THE PROBLEM. THE PROBLEM WAS INITIALLY NOTICED JUST AFTER WE BOUGHT IT, BUT WE THOUGHT IT WAS DUE TO SOMETHING ON THE ENGINE THAT WOULD BURN OFF IN TIME. THE PROBLEM HAS CONTINUED THE ENTIRE TIME WE HAVE HAD THE VEHICLE. THE PROBLEM DOESN'T SEEM DIRECTLY RELATED TO SPEED OF TRAVEL.