NHTSA Complaint #11013081 — 2014 CHRYSLER 300

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11013081
Vehicle 2014 CHRYSLER 300
Component ENGINE
Date of Incident
Date Filed
Mileage 51,037 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

AFTER SHIFTER RECALL FOR PARK FUNCTION INSTALLED: 4 DAYS AFTER INSTALL,WHILE BACKING UP FROM A PARKING SPACE, CAR SLAMMED INTO PARK VIOLENTLY, COULD NOT PULL FORWARD OR BACKWARD WITHOUT CAR SLAMMING INTO PARK. DEALER COULD FIND NO PROBLEM. 10 WEEKS LATER WHILE SLOWING DOWN AT A FOUR WAY STOP INTERSECTION, CAR JERKED. WHEN I STARTED INTO THE INTERSECTION, SCREEN ON DASH SAID TRANSMISSION SERVICE NEEDED,DO NOT PUT CAR IN N OR P, OR TURN OFF CAR, CONTINUE TO YOUR...TRACTION LIGHT AND ENGINE LIGHT CAME ON. MY CAR WOULD NOT SHIFT OR MOVE. PEOPLE WERE SWERVING AND HITTING THEIR BRAKES TO AVOID A COLLISION WITH ME. TRYING TO GIVE CAR GAS, AND IT GOING INTO PARK, FINALLY GOT TO CURB. CALLED DEALER, TOLD TO TURN OFF CAR. IT WENT TO ACC MODE AND SHUT OFF. TOW TRUCK DRIVER COULD NOT GET CAR STARTED, HE USED MANUAL OVERRIDE TO LOAD CAR. DEALER DID NOT DIAGNOSE CAR FOR 7 DAYS, THEN SAID IT WAS DEAD BATTERY, COULD NOT FIND ANY PROBLEMS. PICKED UP CAR, DROVE 37 MILES, SLOWED DOWN TO MERGE ONTO A COUNTY HIGHWAY, CAR JERKED, AND SAME MESSAGE CAME UP, SAME LIGHTS CAME ON. MANAGED TO PULL OFF ROAD. TURNED OFF CAR. IT STAYED IN RUN MODE WOULD NOT RESTART. CALLED DEALER, HAD CAR TOWED. WHEN CAR GOT TO DEALER, IT STARTED UP ,THEY DROVE IT THREE BLOCKS, SAID NO PROBLEM, NO CODE SHOWN. DEALER SAYS IT IS NOT THE RECALL FIX, I REFUSED TO PICKUP CAR, AFRAID TO DRIVE IT. TOLD DEALER TAKE A 40 MILE DRIVE THEN AROUND TOWN. NO WORD YET

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