NHTSA Complaint #11012870 — 2009 MINI COOPER CLUBMAN

I PURCHASED THIS CAR NEW. AFTER THE ORIGINAL WARRANTY EXPIRED, I EXPERIENCED ISSUES WITH THE FRONT PASSENGER SEAT OCCUPANCY MAT. DUE TO THE HIGH COST TO REPAIR, AND THAT MINI HAD A RECALL ON THEIR 2008 MODELS FOR THIS SAME ISSUE, I CHOSE NOT TO REPAIR IT AND NOW HAVE 157,000 MILES ON THE CAR. I ASSUMED MINI WOULD EVENTUALLY INCLUDE THE 2009 MODELS IN THE RECALL. MINI HAS NOW SENT ME A LETTER OFFERING AN "EXTENDED WARRANTY" FOR THIS ISSUE ON MY CAR. HOWEVER, SINCE I ACTUALLY DRIVE MY CAR AND HAVE OVER 120,000 MILES, MINI WILL NOT REPAIR MY CAR UNDER THIS "EXTENDED WARRANTY." THIS IS A SAFETY ISSUE THAT SHOULD BE A RECALL. I SHOULD NOT BE PENALIZED FOR A SAFETY ISSUE BECAUSE MY CAR HAS MORE MILES ON IT. I HAVE CONTACTED MINI, AND MY LOCAL DEALERSHIP AND THEY WILL NOT DO ANYTHING ABOUT THIS ISSUE. I SELDOM DRIVE THE CAR WITH PASSENGERS NOW AS I FEAR FOR THEIR SAFETY. MINI HAS LOST A CUSTOMER.