NHTSA Complaint #11012780 — 2013 FORD FLEX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11012780
Vehicle	2013 FORD FLEX
Component	UNKNOWN OR OTHER
Date of Incident	March 22, 2017
Date Filed	August 4, 2017
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

UPON ENTERING AND STARTING VEHICLE DISPLAYS DOOR AJAR WHEN IT IS CLEARLY CLOSED AND LOCKED. REQUIRES SEVERAL HARD CLOSES OF THE DOOR TO DEACTIVATE SENSOR. ALSO RANDOMLY TRIGGERS CAR ALARM. APPEARS TO WORK PROPERLY IN COOLER WEATHER. DEALER RECOMMENDS A DOOR LATCH REPLACEMENT FOR AN ESTIMATED OF $500

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