NHTSA Complaint #11012752 — 2011 LINCOLN MKZ

TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, A STRONG CHEMICAL ODOR EMITTED FROM THE EXHAUST INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (RICHMOND FORD LINCOLN LOCATED AT 4600 W BROAD ST, RICHMOND, VA 23230; (804) 358-5521), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-521-4140 AND STATED THAT THEY WOULD GET BACK TO THE CONTACT; HOWEVER, HE NEVER HEARD FROM THEM SINCE DECEMBER. THE APPROXIMATE FAILURE MILEAGE WAS 64,358.