NHTSA Complaint #11012718 — 1999 TOYOTA RAV4

WE TOOK THE RAV4 INTO THE MECHANIC FOR A BRAKE JOB & HE CALLED US TO SAY IT WASN'T ROAD WORTHY BECAUSE THE K-FRAME WAS ALMOST ENTIRELY RUSTED THROUGH AND WE SHOULDN'T PUT OUR CHILDREN IN IT. HE SAID WE SHOULDN'T EVEN DRIVE IT OFF HIS LOT THAT IT COULD HIT A POTHOLE AND BREAK IN TWO. WE CAME & TOOK PICTURES OF ALL THE RUST. HE SAID THE K-FRAME WOULD NEED TO BE REPLACED ALONG WITH THE ROCKER ARMS. WE CAME HOME & RESEARCHED TO FIND THIS IS A COMMON PROBLEM WITH THESE VEHICLES. I DON'T UNDERSTAND WHY A COMPANY LIKE TOYOTA WOULDN'T TAKE RESPONSIBILITY FOR A DEFECT LIKE THIS. IT'S CLEARLY A DESIGN FLAW. IMAGINE THE CATASTROPHIC DAMAGE AND INJURY THAT WOULD OCCUR IF I HAD MY CHILDREN IN THIS VEHICLE DRIVING 65MPH DOWN THE HIGHWAY (THAT I HAVE TO TAKE EVERYDAY TO GET ANYWHERE) AND THE FRAME ON THIS VEHICLE BREAKING! I HATE TO THINK WHAT WOULD HAPPEN TO ME OR MY CHILDREN. ALL BECAUSE TOYOTA DIDN'T MAKE SURE TO MAKE A FUNCTIONAL PART OF THE SUPPORT STRUCTURE OF THEIR VEHICLES.