NHTSA Complaint #11012690 — 2012 TOYOTA COROLLA

HAS BEEN HAPPENING FOR THE LAST 6 MONTHS OR SO. THE ELECTRONIC LOCKS ON BOTH FRONT DOORS ONLY WORK SPORADICALLY. THEIR ISSUES STARTED HAPPENING AT THE SAME TIME. OPERATING THE LOCKS MANUALLY IS FINE. IT'S THE ELECTRONIC CONTROLS THAT OFTEN DON'T WORK, WHETHER BY KEYCHAIN OR CONTROLS ON THE DOOR. THE REAR DOORS WORK AS EXPECTED MOST OF THE TIME. I TOOK IT TO THE DEALERSHIP TO HAVE IT LOOKED AT, FIGURING THAT IT WAS A PROBLEM WITH THE ELECTRICAL SYSTEM CONSIDERING BOTH FAILED AT ONCE. THEY MENTIONED THAT THE REAR ACTUATORS ARE FINE, BUT DUE TO THE WAY THEY ARE WIRED WITH THEIR FRONT COUNTERPARTS, OCCASIONALLY THE FAULTY FRONT ONES WILL BLOCK ENOUGH VOLTAGE FROM REACHING THE THE REAR ONES. FOR $113, THEY DETERMINED THAT THE DOOR LOCK ACTUATORS NEED REPLACING, FOR $1,100+, WITH THE FOLLOWING PART NUMBERS: #69040-0C050 - DRIVERS DOOR LOCK ACTUATOR #69030-0C050 - PASSENGER DOOR LOCK ACTUATOR I DECLINED TO HAVE IT FIXED, AS IT SEEMS TO WORK MANUALLY FOR NOW. IT'S ODD TO ME THAT BOTH PARTS FAILED AT THE SAME TIME.