NHTSA Complaint #11012682 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11012682
Vehicle 2014 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

WE HAVE OWNED THIS EXPLORER FOR 2 MONTHS WITH 44,000 MILES ON IT WHEN THE STEERING STARTED GRINDING AND LOCKING UP . THIS IS DEFINITELY A SAFETY ISSUE AND OTHER PRIOR YEARS HAVE BEEN RECALLED FOR THE SAME ISSUE. DEALER WANTS $1500 TO FIX IT. THIS CAR WAS MUCH TOO EXPENSIVE TO HAVE THIS ISSUE WITH THESE LOW MILES. FORD NEEDS TO RECALL THIS AND FIX OUR VEHICLE FOR US . WE ASKED THE DEALER TO PAY FOR THIS BUT HAVE NOT RECEIVED ANY WORD THAT THEY WILL. MANY OTHERS ARE THIS WEBSITE HAVE THE SAME ISSUE SO IT IS OBVIOUSLY A LARGE PROBLEM WITH OTHER EXPLORERS. PLEASE HELP!!

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