NHTSA Complaint #11012613 — 2014 FORD FOCUS

2014 FORD FOCUS POWER STEERING ISSUE WHILE DRIVING THIS VEHICLE THE POWER STEERING FAILED WHILE MAKING A RIGHT TURN ON A BUSY ROADWAY IN A URBAN AREA. THE STEERING WHEEL LOCKED IN THE TURNING POSITION AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I HAD TO PUT THE VEHICLE IN PARK AND TURN THE IGNITION OFF. I TURNED THE IGNITION BACK ON AND PUT THE VEHICLE IN DRIVE AND THE VEHICLE'S POWER STEERING FAILED ONCE MORE AND THE STEERING WHEEL LOCKED A SECOND TIME. I ONCE AGAIN PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION AND REMOVED THE KEY. I WAITED SEVERAL SECONDS AND STARTED THE IGNITION, PLACED THE VEHICLE IN DRIVE AND THE VEHICLE ONCE AGAIN FAILED. I HAD THE CAR TAKEN TO THE DEALERSHIP FOR SERVICING AND WAS TOLD THAT THIS IS A COMMON ISSUE THIS VEHICLE HAS AND IT WOULD TAKE SEVERAL WEEKS TO REPAIR DUE TO THE VOLUME OF REPAIRS THIS DEALERSHIP HAS AT THE MOMENT. I HAD THIS SAME VEHICLE REPAIRED SEVERAL MONTHS AGO FOR THE TRANSMISSION ISSUE THAT IS CURRENTLY UNDER RECALL. THE CAR PERFORMED FAIRLY WELL AFTER THE REPAIR. THE SAME HESITATION ISSUE BEGAN AGAIN A FEW WEEKS AGO AND NOW THIS ISSUE AROSE AS WELL. I ASKED THE DEALER IF THIS TOO WOULD BE COVERED UNDER THE RECALL / WARRANTY AND WAS TOLD THE TRANSMISSION WAS BUT THEY DID NOT KNOW IF THE POWER STEERING ISSUE WAS BUT WOULD GET ME AN ANSWER FROM FORD. I'VE READ ALL THE OTHER COMPLAINTS REGARDING THIS VEHICLES ISSUES AND MY EXPERIENCE IS THE EXACT SAME. THERE'S NO DOUBT IN MY MIND THAT FORD IS WELL AWARE OF THIS ISSUE JUDGING ON HOW MANY FORMAL COMPLAINTS HAVE BEEN ISSUED. I WILL BE LETTING GO OF THIS VEHICLE WHEN IT IS REPAIRED. I WILL NOT OPERATE THIS 2014 FORD FOCUS IN GOOD CONSCIENCE KNOWING FULL WELL THAT IT PRESENTS A SIGNIFICANT LIABILITY TO MY SAFETY AND THE SAFETY OF OTHERS.