NHTSA Complaint #11012224 — 2015 FORD FLEX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11012224
Vehicle 2015 FORD FLEX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

THE REAR WINDOW WASHER HOSE HAS BLOWN APART THREE TIMES. ONCE LAST WINTER SO I COULD NOT REMOVE SLUSH TO SEE OUT REAR WINDOW. TWICE THIS YEAR, AT THE CONNECTION TO REAR HOSE. NEW HOSE INSTALLED AT FORD DEALER MONTH OR SO AGO. SINCE THEN HOSE BLEW APART AT FIRE WALL. I PUSHED CONNECTION BACK INTO FIREWALL. SATERDAY 7-29-17 CAR WAS IN FOR OIL CHANGE I ASKED IF THEY COULD LOOK AT HOSE. THEY COULD NOT,SAID TO SCHEDULE AN APPOINTMENT. 8-1-17 FRONT WINDOW HOSE BLEW APART. I COULD NOT CLEAN BUGS FROM WINDOW. WILL SCHEDULE THIRD REPAIR APPOINTMENT TOMORROW. I WAS DRIVING ON EXPRESSWAY FOR ALL REAR HOSE PROBLEMS. 45 MPH CITY STREET WITH FRONT HOSE PROBLEM.

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