NHTSA Complaint #11012164 — 2011 MAZDA MAZDA6

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11012164
Vehicle	2011 MAZDA MAZDA6
Component	ELECTRICAL SYSTEM
Date of Incident	July 30, 2017
Date Filed	August 1, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE VEHICLE'S CAR ALARM GOES OFF AT RANDOM TIMES. GENERALLY IT SEEMS TO HAPPEN ONLY IN WARMER WEATHER AND/OR ONLY IF THE KEY FOB IS WITHIN A CERTAIN DISTANCE. SO FAR CHANGING BATTERIES IN BOTH THE CAR AND THE KEY FOB HAVE NOT CHANGED ANYTHING. THERE APPEARS TO BE FLAW IN THE DOOR MECHANISMS THAT MAKE THE CAR THINK SOMEONE IS BREAKING IN DUE TO LOSS OF CONTACT WHEN THE CAR HAS BEEN LOCKED. THIS ONLY HAPPENS WHEN THE CAR IS PARKED AND LOCKED BY ANY METHOD. IT DOES NOT HAPPEN IF THE VEHICLE IS LET UNLOCKED OR IN COOLER TEMPERATURES. THIS ISSUE HAS BEEN ONGOING FOR THE PAST THREE YEARS.

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