NHTSA Complaint #11011982 — 2012 MAZDA MAZDA3

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11011982
Vehicle 2012 MAZDA MAZDA3
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 48,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

MY HEADLIGHT HOUSING HAS CONDENSATION AND THAT IN TURN HAS CAUSED MY HID LIGHTS TO FAIL. I HAVE READ OVER AN OVER THAT MAZDA'S FROM 2010-2011 HAVE THIS PARTICULAR PROBLEM. WHY DO THEY NOT TAKE THIS ISSUE SERIOUSLY. I WAS TOLD BY A MAZDA IN LEXINGTON, KY THAT THIS WOULD COST ME IN EXCESS OF $600.00 TO REPLACE. WHY DOES THIS STILL CONTINUE TO BE A PROBLEM. ANYTIME IT RAINS THERE IS MORE CONDENSATION BUILD UP. THE PASSENGER SIDE WAS AFFECTED FIRST NOW IT APPEARS AS THOUGH THE DRIVER SIDE IS STARTING TO HAVE BUILD UP OF CONDENSATION, WHICH WILL ULTIMATELY CAUSE A FAILURE WITH THE HID. SO INSTEAD DRIVING WITH ONE HEADLIGHT AND FOG LIGHTS (WHICH THE FOG LIGHTS HELP) I WILL HAVE NO HEADLIGHTS.

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