NHTSA Complaint #11011877 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11011877
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	July 28, 2017
Date Filed	July 31, 2017
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

POWER STEERING ASSIST FAILURE, FIRST INDICATION OF ISSUE HAPPENED TWO DAYS AGO AT APPROXIMATELY 104,000 MILES. CLEARED ITS SELF WHEN CAR WAS PUT INTO GEAR, SECOND INDICATION WAS IN DRIVE WAY AND A RESTART CLEARED PROBLEM. ISSUE HAS GOTTEN PROGRESSIVELY WORSE DAILY. I'M NOT RISKING MY FAMILY DRIVING THE CAR UNTIL I TALK TO THE DEALER. THIS IS A KNOWN SERIOUS SAFETY ISSUE AND THE BUYERS OF THIS CAR DESERVE TO BE WARNED AND COMPENSATED WITH A FIX. INNOCENT PERSONS WILL DIE FROM THIS WHILE FORD IS APPARENTLY SILENT OR WAITING ON THEIR SUPPLIER TO STEP UP. NHTSA STEP IT UP NOW!!!

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